FAQs

Frequently Asked Questions

How long does shipping take?

Orders are processed within 1–3 business days. Delivery typically takes 7–15 business days depending on your location.

How can I track my order?

Once your order ships, you'll receive a tracking number by email. You can also use our Track Your Order page.

What is your return policy?

We accept returns within 30 days of delivery. Items must be unused and in original packaging. See our Returns & Refunds page for details.

Can I change or cancel my order?

Contact us within 12 hours of placing your order and we'll do our best to accommodate changes or cancellations.

What payment methods do you accept?

We accept all major credit cards and other payment methods shown at checkout.

What if my item arrives damaged?

Contact us with a photo of the damaged item within 48 hours of delivery and we'll send a replacement or issue a refund.